Refund Policy
Return & Exchange Conditions:
Case 1
Such as a deficiency in quantity, delivery of wrong items, and apparent external defects (breakage and rust, etc.), and we acknowledge such problems.
We will be responsible for the return postage fees and replacement fees. Shipping fees are non-refundable.
Case 2
The Company operates a 30 days return policy. To be accepted for return on this basis, Goods should be returned for receipt by the Company within 30 days of despatch.
The customer is responsible for return postage fees and replacement postage fees.
Two processes to return the products:
1.Obtain Requesting Return Authorizations.
2. All returns should be made within 30 days of date of invoice and be accompanied by the original invoice number, certificate of guarantee card, parts picture and a brief explanation or test report of the reason for the return.Returned merchandise must be in original packaging and in resalable condition. Parts should be unused and in original packaging.
1.The policy is valid for 30 days from the delivery date. Returns will not be accepted after 30 days. All returns should be made within 30 days of date of invoice and be accompanied by the original invoice number, certificate of guarantee card, parts picture and a brief explanation or test report of the reason for the return.Returned merchandise must be in original packaging and in resalable condition. Parts should be unused and in original packaging.
2.At the time of quoting or the time of purchase, a product may say that it is Non-Cancelable/Non-Returnable (NCNR). These products are not returnable.
Registered Office: Flat B02 2/F, Hoover Industrial Building, No.26-38 Kwai Cheong Road, N.T, Hong Kong
